Privacy Policy

SentinelPro by Valserv
Effective Date: February 1st, 2025

At SentinelPro, we prioritize your privacy. This Privacy Policy outlines how Valserv ("we," "us," or "our") collects, uses, and safeguards your personal information when you use our app, SentinelPro (the "App").

1. Information We Collect

We collect the following types of information:

Personal Information: When you sign up or use our services, we may collect your name, email address, phone number, and other relevant details.
Usage Data: We gather data about your interactions with the App, including log files, device information, and app activity.
Tracking & Analytics Data: SentinelPro provides website analytics services. When clients install the SentinelPro tracking code on their website, we collect data such as pageviews, visits, session duration, engagement metrics, referral sources, and other related analytics.

2. How We Use Your Information

We use the collected information to:

Provide and improve the App and analytics services
Enhance security and prevent fraud
Offer insights and performance metrics for clients
Send important service updates
Comply with legal requirements

3. Data Sharing & Disclosure

We do not sell personal data. However, we may share information with:

Service providers who assist in operating the App and analytics platform
Law enforcement if required by law
Business partners with your consent

All collected data is used strictly for analytics purposes and to improve SentinelPro's services.

4. Data Security

We implement industry-standard security measures to protect data. However, no method of transmission over the internet is 100% secure.

5. Your Rights & Choices

Clients and users have the right to access, update, or delete their personal data. For requests, contact us at privacy@sentinelpro.com.

6. Use of SentinelPro Tracking Code

Clients install the SentinelPro tracking code on their websites, which enables us to collect aggregated analytics data. SentinelPro does not track personally identifiable information unless explicitly required and agreed upon by the client.

7. Third-Party Services

The App may contain links to third-party services. We are not responsible for their privacy practices.

8. Data Retention

We retain collected data for as long as necessary to provide analytics services to our clients. Clients can request data deletion upon termination of service.

9. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be notified through the App.

10. Contact Us

For any questions or concerns about this Privacy Policy, contact us at privacy@sentinelpro.com.

Note: This privacy policy is provided for informational purposes only and does not constitute legal advice. It is recommended to consult with a legal professional to ensure compliance with applicable laws and regulations.